Blog

Payment Gateway Insights

Expert guides, industry trends, and best practices for high-risk payment processing

Merchant Guides

How to Understand Your Balances

What your Account Balance, Pending, and Reserve numbers mean on the EPaySe merchant dashboard.

2 min read
Merchant Guides

How to Run Financial Reports

How to run and export Trial Balance, Cash Flow, Profit & Loss, and Summary reports from your EPaySe merchant dashboard.

1 min read
Merchant Guides

How to Create a Payment Link

How to create, share, and cancel a payment link from your EPaySe merchant dashboard.

1 min read
Merchant Guides

How to Create an Invoice

How to create, send, and cancel an invoice from your EPaySe merchant dashboard.

1 min read
Merchant Guides

How to Manage Your Team

How to invite team members, assign roles, and manage access on your EPaySe merchant dashboard.

1 min read
How to Complete KYB Verification
Merchant Guides

How to Complete KYB Verification

How to complete your business verification (KYB) on EPaySe, step by step, including how to save your progress and come back later.

2 min read
Merchant Guides

How to Manage Notifications

How to view your notifications and set your notification preferences on your EPaySe merchant dashboard.

1 min read
How to Refund a Transaction
Merchant Guides

How to Refund a Transaction

Step-by-step guide to refunding a successful payment from your EPaySe merchant dashboard — full or partial, with a clear reason on record.

2 min read
How to Upload Evidence for a Dispute
Merchant Guides

How to Upload Evidence for a Dispute

How to add evidence to an open dispute from your EPaySe merchant dashboard, and what to know about evidence types and the upload deadline.

1 min read
Merchant Guides

How to View and Export Transactions

How to search, filter, and export your transaction history from the EPaySe merchant dashboard.

2 min read
Merchant Guides

How to Set Up Webhooks

How to create, test, and manage webhooks from your EPaySe merchant dashboard so your systems get notified of events in real time.

2 min read
Merchant Guides

How to Manage API Keys

How to create, view, and deactivate API keys from your EPaySe merchant dashboard.

2 min read